Frequently Asked Questions

DataGridNet supports most popular database systems including PostgreSQL, MySQL, MariaDB, SQL Server, MongoDB, and Oracle. We also provide custom connectors for specialized databases through our API.

Absolutely. DataGridNet is designed to handle datasets of any size, from thousands to billions of records. Our optimized architecture ensures consistent performance even with massive data volumes through intelligent indexing, caching, and query optimization.

Yes. DataGridNet supports real-time data synchronization through WebSocket connections, allowing multiple users to see live updates instantly. Changes made by one user are immediately visible to all connected users.

DataGridNet supports exporting to CSV, Excel, JSON, and XML formats. You can also export directly to other databases or use our API for custom export workflows.

Yes. DataGridNet employs enterprise-grade security including AES-256 encryption at rest, TLS 1.3 for data in transit, and role-based access control. We're ISO 27001 certified and compliant with GDPR, HIPAA, and SOC2 standards.

Yes. DataGridNet is fully HIPAA compliant with features including patient data encryption, audit logging, role-based access control, and Business Associate Agreement (BAA) support available for covered entities.

DataGridNet performs automated backups 24/7 with geographic redundancy. Backups are encrypted and retained according to your retention policy. You can also initiate manual backups anytime.

Yes. Complete audit logging is available, tracking all user actions including logins, data modifications, exports, and configuration changes with timestamps and user identification for compliance purposes.

Implementation timeline depends on your specific needs, data volume, and system complexity. Typical enterprise deployments take 2-8 weeks. We offer rapid deployment options for simpler use cases.

Yes. We offer comprehensive training including webinars, documentation, video tutorials, and on-site training for enterprise customers. Our support team is also available for guidance.

We offer Standard support (business hours), Premium support (extended hours with faster response), and Enterprise support (24/7 with SLA guarantees). All include email, phone, and ticket-based support.

Yes. We provide data migration services including assessment, planning, extraction, transformation, validation, and verification. Our team handles complex migrations with minimal downtime.

DataGridNet offers flexible deployment options including cloud-hosted (AWS, Azure, GCP), on-premise, and hybrid deployments. Choose the option that best fits your infrastructure and compliance requirements.

Yes. DataGridNet provides comprehensive APIs, pre-built connectors for popular tools, and webhook support for custom integrations. Our technical team can assist with complex integration scenarios.

We guarantee 99.9% uptime with redundancy across multiple geographic locations and automatic failover. Enterprise customers receive SLA commitments with financial credits for any downtime.